(100% Secure) delivery without contacting the courier.

SHIPPING

1-DAY Shipping Method 

Simple Order Placement

Discover how straightforward it is to place an order at Kias Affordable Inmate Delivery Service LLC using the following four methods:

Seamless Form Submission:

Complete the order form that is attached, and keep a copy. For extra convenience, use the facility disbursement form.

Phone Assistance With Orders:

Your loved ones can reach us directly at

Online Convenience:

Browse our user-friendly website at your convenience to browse our selection of products and place orders.

Fax for Efficiency:

For a simple process, orders can also be submitted via fax (856)-494-7954.

POLICIES

Shipping Policy

  • Freshness Assurance: Our commitment to delivering freshness is exemplified through our express shipping method. Our shipping rates are tailored for overnight delivery, ensuring the swift transport of perishable items while preserving their quality.
  • Swift Delivery: Anticipate the arrival of most packages at your designated facility within 1 to 2 days, thanks to our efficient shipping process.
  • Consider Weight: When calculating shipping costs, please factor in the combined weight of both food and non-food items. It’s important to note that each package can only contain a maximum of 40 pounds of food items.
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Customer Service

  • Dedicated Assistance: The Kias Affordable Inmate Delivery Service customer service team is at your service, regardless of your reason for reaching out. Whether you’re placing an order, addressing a package-related concern, or sharing valuable feedback, we’re here to listen and assist.
  • Contact Us: Connect with us at 856-200-1382 to experience our attentive customer support first-hand.
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Refused/Returned Packages

  • Transfer and Facility Restrictions: Packages declined due to facility transfers or loss of privileges are ineligible for reimbursement. Any refunds issued will be credited back to the original customer/recipient. It’s important to note that credit is non-transferable.
  • Refund Process: Refunds will be processed through the original payment method, ensuring a seamless and transparent resolution.
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Company Credit

  • Error Resolution: In the event of a mis-shipment or any other mistake made by Kias Affordable Inmate Delivery Service, we offer company credit as a resolution. This credit can be applied to future orders, with no expiration date.
  • Denial and Directive Compliance: If an item is disposed of or denied in accordance with 4911 Directives, eligible credit will be issued. However, credit will not be provided if an item is not permitted within a specific prison’s regulations.
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Policy for Cancellations and Restocking Fee

Please be aware that there will be a 15% restocking fee in the event of order cancellation.

 

Detailed shipping costs and totals

Orders having inaccurate shipping costs or totals will be changed to reflect the proper shipping charge. Despite our best efforts,Kias Affordable Inmate Delivery Service is not liable for any inaccuracies in pricing estimation or shipping estimation.

 

Stock and Product Variations

Any manufacturer-driven changes to the product’s weight, price, or description are not the responsibility of Kias Affordable Inmate Delivery Service . To give reliable information, we diligently keep an updated catalogue.


Out of Stock Replacements

You may trust that if an item becomes temporarily unavailable, it will be replaced with something equivalent and of equal or greater value. Please indicate during the purchase process if you would prefer no substitutions; otherwise, substitutions will be made to guarantee a flawless experience.